CUSTOMER NOTICE
Important information regarding
Coronavirus (COVID-19)
HCL is taking all its advice and guidance from the Government, Department for Education (DfE), Public Health England (PHE), the NHS and the National Council for Voluntary Organisations (NCVO)
What is the coronavirus?
A coronavirus is a type of virus. As a group, coronaviruses are common across the world. This strain, covid-19, is a new strain of coronavirus first identified in January 2020.
What are the symptoms?
The following symptoms may develop in the 14 days after exposure to someone who has covid-19 infection:
If you are worried about symptoms, please call NHS 111 or go to the NHS 111 coronavirus advice website. Do not go directly to your GP or other healthcare environment. The latest advice and developments on the covid-19 situation can be found on the GOV.UK website.
What’s the best way to prevent the spread of covid-19?
What are we doing to protect staff, volunteers and visitors?
Should we cancel our events?
From Monday 23rd March all groups/activities/events usually held in either our community rooms or the cafe were postponed for the safety of the public and our staff. The cafe no longer provides a sit in service however we are operating a take away service. We also offer a delivery service to those people living within a radius of two miles from the centre to help those isolated at home or unable to travel to us
What about the Nursery?
From Monday 23rd March our Nursery is available only for children of key workers or vulnerable children
As I’m sure you can appreciate, the situation is constantly changing and suggest you always contact us at info@hcl.org.uk or Tel: 01706230116 for further information regarding cancellations etc.
HCL will continue to monitor the situation and update guidance as and when it changes, and keep you informed of the situation.
Andrew Mullaney: Development & General Manager