Events

CUSTOMER NOTICE

Important information regarding

Coronavirus (COVID-19)

HCL is taking all its advice and guidance from the Government, Department for Education (DfE), Public Health England (PHE), the NHS and the National Council for Voluntary Organisations (NCVO)

What is the coronavirus? 

A coronavirus is a type of virus. As a group, coronaviruses are common across the world. This strain, covid-19, is a new strain of coronavirus first identified in January 2020.

What are the symptoms? 

The following symptoms may develop in the 14 days after exposure to someone who has covid-19 infection:

• A cough
• A high temperature
• Shortness of breath

If you are worried about symptoms, please call NHS 111 or go to the NHS 111 coronavirus advice website. Do not go directly to your GP or other healthcare environment. The latest advice and developments on the covid-19 situation can be found on the GOV.UK website.

What’s the best way to prevent the spread of covid-19? 

• Wash your hands often with soap (or soap substitutes) and water for at least 20 seconds or use an alcohol-based hand sanitiser. This is particularly important after taking public transport.
• Use an alcohol-based hand sanitiser that contains at least 60% alcohol if soap and water are not available.
• Cover your cough or sneeze with a tissue, then throw the tissue in a bin.
• Clean and disinfect frequently touched objects and surfaces in the home and work environment.
• Avoid touching your eyes, nose, and mouth with unwashed hands.

What are we doing to protect staff, volunteers and visitors? 

• We will provide clear information using our normal communication channels and also through our Facebook page, the HCL website at www.hcl.org.uk and via our external signage and notice boards.
• Handwashing facilities are available in all our public and staff toilets, our Café and all are well supplied with soap and hot water, including guidance signs on how to effective wash hands. Some area will include hand sanitiser, tissues and additional products for staff and visitors.
• HCL has implemented a revised cleaning regime on site to ensure we frequently clean key hand contact surfaces including tables, chairs, door handles, touch plates and office equipment.

Should we cancel our events? 

From Monday 23rd March all groups/activities/events usually held in either our community rooms or the cafe were postponed for the safety of the public and our staff.  The cafe no longer provides a sit in service however we are operating a take away service. We also offer a delivery service to those people living within a radius of two miles from the centre to help those isolated at home or unable to travel to us

What about the Nursery? 

From Monday 23rd March our Nursery is available only for children of key workers or vulnerable children

As I’m sure you can appreciate, the situation is constantly changing and suggest you always contact us at info@hcl.org.uk or Tel: 01706230116 for further information regarding cancellations etc.

HCL will continue to monitor the situation and update guidance as and when it changes, and keep you informed of the situation.

Andrew Mullaney: Development & General Manager